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AI Agents

16 posts

RAG retrieval

Your Catalog Is Not a Pile of Documents

A follow-up to architecting commerce for AI agents. Once an agent can reach your store, something has to decide what comes back — and the standard chunk-embed-search pipeline quietly breaks on every one of the four retrieval problems commerce actually has.

11 min read
ai agents identity

Who Is Your AI Agent Logging In As?

Most organisations have given their AI agents real power and borrowed credentials. The identity question sounds like plumbing, but it decides whether an agent is auditable, revocable, and safe to expand.

9 min read

From Feedback to Feature: Six Turns With an AI Agent

One user’s complaint that Aroi Care was ‘closed-ended’ turned into six turns of a spec conversation with an AI coding agent — and almost none of the real work was typing code. It was reading feedback closely, refusing to over-fit to one example, and catching the moment a taxonomy quietly became a safety decision.

7 min read