Subhajai Benchadhikul — Technology Polymath, Bangkok Thailand

Subhajai Benchadhikul

Technology Polymath.
Where Creativity meets Engineering · Bangkok, Thailand.

GCP Cloud Architecture  ·  Adobe Commerce  ·  Agentic AI  ·  Enterprise Digital Transformation  ·  Bangkok, Thailand

About Subhajai Benchadhikul

Subhajai Benchadhikul is a technology leader and solution architect based in Bangkok, Thailand, with over 20 years driving enterprise digital transformation across retail, e-commerce, insurance, airline, and fintech. He specialises in accelerating large-scale platform programmes — most recently leading the Central Online replatforming at Central Retail Corporation, migrating a monolithic Adobe Commerce stack to cloud-native architecture on GCP — and in bridging C-suite strategy with engineering delivery. He now builds production agentic AI systems and AI products. A background spanning Art History, Design, and Engineering brings a human-centric lens to architectural decision-making.

faster time-to-market
(9 vs 18 months)
50%
data loss on
transactional migration
0
staff led
(Dev, QA, Ops)
50
years across five
industries
20+
"Leveraging a diverse background in Art History, Design, and Engineering to translate complex architectural constraints into clear, human-centric business strategies."

Consulting Services

Retainable advisory for enterprises navigating complex digital shifts and high-stakes architecture decisions.

Architecture Rescue

Turning around stalled or failing enterprise replatforming programs. Identifying technical debt, realigning roadmaps, and delivering MVP acceleration.

  • Legacy Monolith Decoupling
  • Delivery Speed Audit
  • Technical Strategy Alignment

Technical Product Management

Bridging the gap between business strategy and engineering execution. Defining technical roadmaps, managing lifecycles, and ensuring architectural alignment.

  • Roadmap Prioritization
  • Requirement Synthesis
  • Stakeholder Management

Prototyping

Rapid development of functional proofs-of-concept (POCs) to validate architecture and UX. De-risking large-scale builds by testing technical feasibility early.

  • Rapid MVP Builds
  • Technical Feasibility
  • Interaction Proofs

Executive Toolkit

20+ years across strategy, architecture, and engineering execution.

Core Strength

Strategic Leadership

Bridges C-suite strategy and engineering delivery. Owns timelines, dependencies, and alignment to business goals across cross-functional engineering, QA, and business teams.

Digital Transformation
Enterprise-scale programs
Team Scaling
25 → 50 headcount, OKRs
Accelerated Delivery
18 → 9 month MVP
C-Level Stakeholder
CTO / CEO alignment
Architecture

Cloud & Architecture

Designing cloud-native systems that survive enterprise load. Specialised in hybrid on-premise / GCP migrations with zero data loss on transactional records.

  • Google Cloud (GCP)
  • Microservices
  • Hybrid Cloud
  • BFF Patterns
  • Zero-Data-Loss Migration
  • Cloudflare
  • Pub/Sub
Platforms

Commerce Platforms

Deep hands-on experience replatforming and extending enterprise commerce stacks, from Adobe Commerce and AEM to in-house builds.

  • Adobe Commerce
  • Salesforce
  • Adobe AEM, DAM & Dynamic Media
  • Akeneo
  • Mirakl
  • Algolia
  • Omnichannel
  • Headless Commerce
Emerging Tech

AI & Emerging Tech

Designing and operating production agentic systems and generative-AI products — orchestration, tool integration, and failure handling in a live environment.

  • Agentic AI
  • Multi-Agent Orchestration
  • Generative AI
  • LLM Integration
  • Firebase
  • AI Product Design
Engineering Depth

Hands-on Engineering

Stays close to the code — system analysis, architecture review, and database migration — to lead with genuine technical authority.

  • System Analysis
  • Code Auditing
  • SQL Tuning
  • Node.js · Next.js · React
  • Flutter
  • Web Development

Professional Journey

AI Engineering & Architecture

– Present
Independent Projects
Bangkok, Thailand
  • Agentic AI Systems: Designed, built, and operate a production multi-agent system that autonomously researches, drafts, and publishes technical content end to end, on a Hugo / GitHub Actions / Cloudflare Pages pipeline. Direct experience in agent orchestration, tool integration, and failure handling in a live environment.
  • AI Product Delivery: Built and shipped Aroi Care, an app that helps users with dietary restrictions identify safe foods using generative AI (Firebase AI) — from concept to live deployment.

Technical Consultant | Lead Program & Solution Architect

–
Central Retail Corporation
CRC Thaiwatsadu Co., Ltd · Bangkok, Thailand
  • Accelerated Delivery: Spearheaded end-to-end delivery of the Central Online Web & App replatforming. MVP launched in 9 months against an 18-month estimate — 50% reduction in time-to-market.
  • Cloud Migration: Directed the migration from a monolithic Adobe Commerce stack to a bespoke, decoupled platform on hybrid infrastructure (on-premise & GCP).
  • Data Integrity: Orchestrated end-to-end data migration with zero data loss across critical transactional records.
  • Scalable Design: Architected a decoupled, high-availability platform sustaining ~1,000 concurrent users in steady state and sized for peak campaign load across Central Retail’s e-commerce estate.
  • Solution Design & Estimation: Led solution design and project estimation for the replatforming, from target architecture through sized delivery plans.
  • Program Leadership: Directed agile workstreams across cross-functional engineering, QA, and business teams — owning timelines, dependencies, and alignment to business goals.

Head of Technical Product Management

–
Central Retail Digital · Bangkok, Thailand
  • Division Leadership: Directed the technical product division, defining the roadmap and architecture for enterprise-grade products including the Adobe Commerce (Magento), Adobe Experience Manager (AEM) and AEM DAM ecosystems and modern frontend architectures.
  • Platform Portfolio: Covered the wider commerce stack — Algolia (search), Akeneo (product information), Mirakl (marketplace) and the integrations between them — across the web and mobile apps of Central Online and Tops Online, as well as platforms of other group companies.
  • Solution Design & Estimation: Led solution design and project estimation for these platforms, turning business requirements into scoped, sized technical plans.
  • Modernization Strategy: Adopted Backend-for-Frontend (BFF) patterns and microservices APIs, enabling real-time personalisation across web and mobile.
  • Execution: Orchestrated end-to-end delivery of complex technical specifications, bridging business strategy with engineering execution to elevate UX and customer engagement.

Technical Product Owner

–
Central Retail Digital · Bangkok, Thailand
  • Platform Delivery: Led software development and technical enhancement across Central Retail’s online platforms, including Central Online and Tops Online Web & App.
  • Solution Architecture: Owned solution architecture, systems analysis, and technical specification across the Adobe Commerce (Magento), Adobe Experience Manager (AEM) and Adobe Dynamic Media, with Algolia, Akeneo, Mirakl and the integrations between them.
  • Solution Design & Estimation: Led solution design and project estimation for enhancements across the web and mobile apps, including those of other group-company platforms.

Senior Product Owner

–
Rabbit Care · Bangkok, Thailand
  • New Revenue Channels: Launched Rabbit CareShop, an embedded web app inside the BTS “My Rabbit” Super App.
  • Measurable Growth: Achieved 62,100 organic users and 12,900 free-trial subscriptions in year one.
  • Platform Unification: Launched CareOS, a unified customer portal and shared services platform. Managed in-house and vendor teams across time zones, optimising UX/UI through analytics.

AVP — Project Manager

–
Central Group (Central Tech) · Bangkok, Thailand
  • Software Delivery: Managed software development for Central Tech, a subsidiary of Central Retail Corporation.
  • Peak-Load Stability: Orchestrated performance engineering for “Double Digit” campaigns (11.11), ensuring platform stability under peak load.
  • Shared Services: Led database migrations and shared services development to improve group-wide efficiency.

Previous Leadership Roles

Sr. Manager, E-commerce, Distribution & Payments

NokScoot Airlines · Jun 2019 – Jun 2020

Ran the full e-commerce ecosystem, built custom fraud-detection tooling, and integrated hotel and insurance bookings into the booking flow.

Technical Product Manager

LINE Company (Thailand) · Sep – Dec 2018

Shipped new product features on a high-traffic platform alongside operations, security, and UX/UI teams.

Head of Project Implementation

Bluestone (Thailand) Ltd. · May 2013 – Aug 2018

At a product information management (PIM) software company, reported to the CEO and led 50 staff (Dev, QA, Ops). Scaled the team from 25 to 50, moved delivery from Waterfall to Agile, and shifted the stack from on-premise LAMP to cloud-based SaaS.

Early Foundations

  • Team Leader / Senior System Developer Bluestone (Thailand) Ltd. (–) · LEAN/Kanban teams
  • Web Developer Bluestone (Thailand) Ltd. (–)
  • HRD E-learning Senior Officer TMB Bank (–)
  • Graphic Designer Bio Der Net (–)

Education

Silpakorn University logo

Silpakorn University

Bachelor's Degree — Art History & Archaeology

–

Faculty of Archaeology. A foundation in visual analysis, systems thinking, and historical context — skills that directly inform architectural decision-making and human-centric system design.

Languages: Thai (native) · English (professional working proficiency)

Let's Talk

Rescuing a stalled program, planning a replatform, or scoping an advisory retainer? Pick the channel that suits you.

Book a Call 30-min intro Email [email protected] LinkedIn Connect & message