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Cloud architecture, AI, enterprise engineering, and software development — everything that keeps the lights on and the systems running at scale.
26 posts
Most teams shipping AI features cannot answer the simplest question about them — is this actually good? Evaluation is not a testing chore. It is the definition of correct, and writing it down is the hardest and most valuable work in the project.
8 min readMost organisations have given their AI agents real power and borrowed credentials. The identity question sounds like plumbing, but it decides whether an agent is auditable, revocable, and safe to expand.
9 min readBanks are swapping robocalls and hold queues for conversational AI agents that resolve fraud alerts in one call — and that’s opening a new front in caller verification.
2 min readOne user’s complaint that Aroi Care was ‘closed-ended’ turned into six turns of a spec conversation with an AI coding agent — and almost none of the real work was typing code. It was reading feedback closely, refusing to over-fit to one example, and catching the moment a taxonomy quietly became a safety decision.
7 min readAI agents are moving from chatbots to actual browser co-pilots — here’s what that means the next time your flight gets cancelled.
2 min readA practical architecture for e-commerce built for autonomous AI shopping agents — headless commerce, discoverability, the protocol layer, agent authentication, and the measurement blind spot most retailers haven’t solved yet.
9 min readA new layer of trust protocols is letting AI agents complete purchases on your behalf — without ever seeing your card number. Here’s why that quiet plumbing change matters more than the flashy demos.
2 min readAgentic AI is quietly rewriting how airlines handle disruptions — and the same pattern is reshaping every industry that runs on broken promises.
2 min readTraditional caches only recognise a question they’ve seen letter for letter. Semantic caching recognises meaning — and for the thousandth shopper asking ‘does this run small?’ in slightly different words, that difference is most of your bill.
3 min readThe first cloud bill that made a CFO flinch was for servers nobody remembered switching on. The next one is for tokens — and the discipline that tames it is one we already learned a decade ago. A deeper field guide to AI FinOps.
6 min readThe story of the moment an AI processor almost did what a stranger’s text told it to — and why prompt injection becomes a real security problem the instant AI stops being a chatbot and starts running unattended inside your application.
6 min readAs teams wire up a dozen different models, a new piece of plumbing quietly becomes essential — the AI gateway that routes, governs, and pays the bills. Here’s the architecture, with an airline booking example.
5 min readThe clever one-liner prompt is fading. The real craft now is deciding what an AI model gets to see before it answers.
3 min readThe story of building Aroi Care — a bilingual EN/TH AI food-safety advisor — from a one-line idea to a live app with a Gemini-powered analysis pipeline, two-tier caching, and a hard budget kill switch.
9 min readThe AI PM is the most in-demand, least-defined role in tech right now. Here’s what the job actually is, what it demands, and how to get there from wherever you’re standing.
5 min readA reference architecture for e-commerce search that understands natural language queries and personalizes results to size, style, color, and persona.
3 min readAI coding agents have moved from autocomplete to autonomous teammates — here’s what that shift actually means for engineering teams.
2 min readThe headlines chase ever-larger frontier models, but the more interesting move in 2026 is downward — small, capable models running on the device in your hand.
2 min readADK 2.0’s graph-based workflows and dynamic loops unlock something traditional automation can’t do — an AI agent that monitors a flash sale in real time and adapts promotions on the fly.
6 min readAI-driven development isn’t about replacing engineers — it’s about rethinking how software systems are designed, built, and evolved. Here’s what that looks like in practice, using an ecommerce platform as the blueprint.
9 min readAI is no longer just answering questions — it’s taking actions. Here’s what the rise of agentic systems means for how we build and work.
2 min readContext windows have exploded from 4K to millions of tokens. What does that actually change for how we build and think?
2 min readA Technology Polymath who has spent 20 years telling clients to embrace AI finally turns the mirror on himself. What followed was a zero-server, near-zero-cost blog built almost entirely with Claude — and only mildly embarrassing.
2 min readMost AI feature experiments share the same fate: impressive demo, uncomfortable production metrics, quiet retirement. Here’s the design thinking that changes the outcome.
2 min readEvery cloud migration case study ends with success. None of them tell you about the Thursday at 2am when the database connection pool hit zero during a live flash sale.
2 min readAfter two decades of inheriting other people’s burning platforms, I can tell you exactly when enterprise transformations die — and it’s not when the CTO finally admits it.
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